Frequently Asked Questions (FAQ)

  • How do I find the Instructions for Use for a specific product?

    Select the Country, Category Language, Product Category and Product using the drop-down menus and click on Search.  The results show the Instructions for Use approved for the country and product selected.

  • Why is my country not listed?

    The country selected may not have the regulatory requirements to approve of electronic Instructions for Use at this time.  The product will be provided with a paper Instructions for Use.  If you require a copy of the Instructions for Use, please contact Customer Service.

  • Why is the product not listed in my country?

    The product may not be approved in the country selected and/or may not be approved for electronic Instructions for Use at this time.  The product will be provided with a paper Instructions for Use.  If you require a copy of the Instructions for Use, please contact Customer Service.

  • Can I use the Instructions for Use from another country?

    No. Instructions for Use approved for each country must be used.

  • How do I view electronic Instructions for Use?

    Click on the pdf image in the search results.  The file will display in your web browser.  The file can be saved, searched, or printed using Adobe Reader functionality.   A free pdf reader is available here via Adobe Systems.

    Recommended web browsers are:

  • How do I view previous OUS versions of Instructions for Use?

    For OUS customers, the search results will display a feature to expand and show previous versions, document numbers, and effective dates.

  • How do I know if the Instructions for Use have been revised?

    Instructions for Use documents may be revised from time to time, so please refer to this Web page for the most current version at the time of the procedure.

  • How will I be notified if the Instructions for Use have been revised for safety reasons?

    Abbott Vascular has a formal process for determining when Field Safety Corrective Actions (FSCA) are necessary.  Occasionally, an FSCA may include urgent revisions to prescribed instructions for use.  In these cases, Abbott Vascular’s process requires the distribution of a Field Safety Notice to every customer that has received the affected product to inform them of the revised prescribed instructions for use.  Field Safety Notices are generally distributed to customers through local AV Quality and AV Commercial organizations.

  • How do I download electronic Instructions for Use?

    For the latest version, click on the pdf image in the search results.  The file will display in your web browser.  The file can be saved, searched, or printed using Adobe Reader functionality.A free pdf reader is available here via Adobe Systems.

  • How do I print electronic Instructions for Use?

    For the latest version, click on the pdf image in the search results.  The file will display in your web browser.  The file can be saved, searched, or printed using Adobe Reader functionality.A free pdf reader is available here via Adobe Systems.

  • Where can I find the definitions of label symbols?

    Every Instruction for Use document contain the label symbol definitions 

  • How do I request a paper copy of Instructions for Use?

    Contact customer service by phone, fax, or email at the ‘Contact Us’ page

  • How quickly will OUS customers receive a paper copy of Instructions for Use?

    OUS customers will receive printed Instructions for Use at no additional cost within 7 calendar days.

  • In which EU languages are electronic Instruction for Use available?

    Electronic Instructions for Use for EU customers are available in English, German, French, Spanish, Italian, Portuguese, Swedish, Dutch, Danish, Greek, Polish, Hungarian, Czech, Turkish, Norwegian, Bulgarian, Romanian, Russian, Finnish, Slovakian, Estonian, Latvian, Lithuanian, and Slovenian

WL2943932 Rev. A